RETURNS & EXCHANGES
Due to the Coronavirus (COVID-19) outbreak and for the safety and well-being of our teams, we will not be accepting any product returns at this time. All sales are final. We will resume our normal returns policy (pls see terms and conditions) once the Coronavirus outbreak has subsided.
At Lusitania Gourmet Foods, we’re committed to helping the families and communities we serve in good times and bad — all with health and safety as our top priority.
We’ve taken a number of steps in support of our team and guests, including increased safety and disinfecting measures & operational changes. We’ll continue to do all we can to help navigate these uncertain times.
As we look forward to celebrate our showroom opening soon, rest assure that the necessary steps will be taken in order to ensure the safety of our customers and teams.
Here are some measures we've adapted:
Respecting Social Distancing
Good health & hygiene practices
Limiting the number of customers within the shop
Screening visitor's temperatures within our showroom
Disinfecting work areas & customer trolleys & baskets on a frequent basis
Availability of hand sanitizers