We are open for business 9-5pm when ordering online. We also employ a staff of customer service representatives who are available to answer your questions and assist you with orders Sunday - Thursday from 9:00 am - 5:00 pm BAH time. We accept cash or benefit payment.
When placing your order, please make sure both the billing and shipping addresses are the same. If you are shipping your order to an address other than the billing address, an extra business day will be added to the processing time.
RETURNS & EXCHANGES
Due to the Coronavirus (COVID-19) outbreak and for the safety and well-being of our staff, we will not be accepting any product returns at this time. All sales are final. We will resume our normal returns policy (below) once the Coronavirus outbreak has subsided.
We cannot accept returns of perishable & food items. We just don't feel comfortable reselling a perishable food item that has not always been in our control. We can accept returns of some non-perishable items as long as you call us within 24 hours of having received your order. We will be happy to arrange for a return of the product, if that product is still in its original packaging - we cannot accept returns of opened or partially consumed items. To make sure that you are satisfied with the product you receive, inspect the contents as soon as they arrive. Please store the items appropriately and call us within 24 hours of receipt.
We cannot accept returns that have not been authorized, so we urge you not to refuse delivery or send back items without calling us first.
We are not responsible for products that spoil due to: packages left at the door for extended periods of time, packages sent back to freight location because nobody was available to sign for them, or delays in delivery times due to incorrect or incomplete addresses. We also can not be responsible for an item you return that never arrives to us or arrives damaged.
No exchanges will be issued or accepted over 30 days of purchase.
Gift Cards and E-Gift Certificates are not redeemable for cash, lost or stolen gift cards cannot be re-issued.
There are no refunds/exchanges on Gift Baskets